MeridianLink and Zest AI Expand Partnership, Accelerating Market Momentum and Enabling Financial Institutions to Promote More Inclusive Lending Practices

The combined strength of consumer lending with AI-enabled underwriting enables lenders to efficiently and securely approve more loans, creating more economic opportunity for consumers

COSTA MESA, California, May 8, 2023–(BUSINESS WIRE)–MeridianLink, Inc. (NYSE: MLNK), a leading provider of modern software platforms for financial institutions, together with Zest AI, a leader in underwriting automation with more accurate and inclusive lending insights, announced today the expansion of their partnership, building momentum as the integration allows more shared customers access to the AI-enabled subscription. The partnership enables banks and credit unions to deliver faster decisions while offering secure access to credit for more consumers.

From the partnership between Zest and MeridianLink was first announced, customers benefited from AI-enabled underwriting and more accurate consumer risk insights to speed decision-making and deliver fairer lending experiences.

“We are always looking for ways to provide our members with fast and fair access to capital,” said Miriam Mitchell, chief lending officer at Addition Financial. “Since integrating Zest AI as part of our MeridianLink Offering to the consumer, we have seen a sustained increase in loan approval rates. This gives us the ability to say yes more often to members across the credit spectrum.”

On average, Zest AI customers see a 25% increase in approval rates without increasing losses, as well as an increase in loan bookings thanks to more competitive, risk-based pricing. AI technology can safely boost approval rates for those who are traditionally underprivileged. With Zest AIs technology, lenders can increase protected class approvals by an average of 40%.

“As financial institutions embrace MeridianLink’s increasingly contactless and inclusive lending capabilities, our customers are adopting Zest’s fair lending insights as part of our decision-making workflow in assessing consumer creditworthiness in communities that are needed,” said Megan Pulliam, SVP of MeridianLinks Partner Marketplace. “We are proud to be a market leader in this movement and will continue to work closely with Zest to identify opportunities to accelerate digital lending innovation.”

“We are delighted that our partnership with MeridianLink continues to grow with our combined goal of giving more lenders access to AI-enabled loans, resulting in faster approvals, more loan bookings and happier consumers.” , said Kathryn Bonesteel, Head of Strategic Initiatives at Zest AI. . “Our shared customers appreciate how easy it is to leverage Zests features within MeridianLink A platform and we are excited to invest in the continued success of this strategic relationship.”

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About Zest AI

Zest AI is a technology company with a mission to make fair and transparent credit accessible to all. Since 2009, we’ve partnered with financial institutions to provide AI-powered credit solutions to their borrowers. Today, we work with all types of lenders, but especially credit unions, to democratize underwriting automation and fair credit decisions. Learn more about and connect with us on LinkedIn.

About MeridianLink

Meridian Link (NYSE:MLNK) powers digital lending and account opening for financial institutions and provides data verification solutions for consumer reporting agencies. MeridianLink’s scalable cloud-based platforms help customers build deeper consumer relationships through personalized, data-driven experiences throughout the loan lifecycle.

MeridianLink enables customers to accelerate revenue growth, reduce risk and exceed consumer expectations through seamless digital experiences. Its partner marketplace supports hundreds of custom innovation integrations. For more than 20 years, MeridianLink has prioritized the democratization of lending for consumers, businesses and communities. Learn more at

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Becky Frost
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